Powered by Invision Community. Surf Read the news, check your email and keep up with favorite sports apps* and sites. Beverage Management reserves the right to revoke the package if misused. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Has anyone used the premium package while in the Inside Passage to do a proctored self-COVID test? Travelers should wash their hands often with soap and water. However, in the absence of any of the documentation listed above, U.S. citizens can present a government issued photo ID, along with proof of citizenship (an original or copy of his or her government issued birth certificate, a Consular report of Birth Abroad, or a Certificate of Naturalization). We have sailed enough on HAL to be 5-star and have never bought their package. Internet and Wi-Fi: Xcelerate, Celebrity Cruises' high-speed internet, allows for faster web browsing, less time spent waiting for pages to load and video-streaming capabilities with easier access to Netflix, YouTube, FaceTime and Skype. Choices: You may customize your air itinerary with your preferred travel dates, airport, airline, flight, and aircraft cabin class. Once completed, all guests will be allowed to disembark. All adults of legal drinking age for the respective itinerary that are booked in the samestateroom must also purchase the package. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. Roll-in Showersprovide the turning space necessary for a wheelchair to maneuver within the showering area. Holland America Cruise Line features special pre-or post-hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation. Packages are non-transferrable and non-refundable. Visa and documentation requirements vary by nationality and destination. The internet service is available fleetwide with the exception of Galapagos-based expedition ships. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Here are the current prices. If the booking is paid in full and within 45 days of travel, you may go to www.hollandamerica.com and select the links for Online Check-in. Guests can chose a Social plan, Surf plan, or a Premium plan. When will my Express Docs show a stateroom number? We had our plan through HIA, which is the booking for our cabinso the internet plan is for the cabin. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. A Holland America Line has gone voucherless for most services. The dining room is considered a fine dining restaurant and shorts are not permitted. It includes any alcoholic drinks priced at US$11 or less. Affecting all Alaska sailings, Alaska tours and Canada & New England sailings that visit or transit Canada:
Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. Have it All fares will be available for booking April 21, 2021. Transfers are available to Flight Ease guests and to guests who have independent flight plans. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Youll find a select number of free sites under Complimentary Browsing.. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. No right of cancellation exists under either of these circumstances. Zuiderdam. A common question people ask is if they will be able to work a bit from the ship, i.e. You may be required to present additional or different travel documents, such as a passport when entering foreign countries, including some countries in the Western Hemisphere. . The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. CC Help Jenn Prescription medical marijuana is not allowed on board. Reviewing Your Air Information
All staterooms have safes in the stateroom. Among the many delights of a Holland America Line cruise are the thoughtful and unexpected touches that make your cruise vacation especially memorable. Budget your payments over time, with the convenience of a single set-up and the ability to opt out at any time without penalty. Dining requests should be made when you book, in advance of sailing. It also allows more MB I believe per day (note MB limit does not stop you from using any service but it does slow down IME). Unlimited non-alcoholic beverage. You can purchase a Future Cruise Deposit (FCD) and decide on your cruise later or you can make your booking while on the ship with the Future Cruise Consultant and earn double the Onboard Spending Credit! If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. Guests will be asked to discard open beverages in plastic containers prior to boarding. Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. Please note that in your absence, you will need to provide for the care and supervision of your service animal. From a festive five-course affair to a quick, casual dinner for two, our As You Wish dining lets you choose the venues and style that suit you. All other questions and concerns regarding air arrangements should be directed to your travel advisor. Our highest priority is your health, safety and peace of mind. Unlimited Social Media Wi-Fi 1 device 12.50/day when purchased prior to your cruise allows access to Facebook, Instagram, Twitter, but not TikTok. On Grand Voyages, many gentlemen choose formal attire. Customs officials will not be available at the ship during check-in to register valuables. Click Done when youre finished.). Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. Please be aware, however, that although every effort has been made to present you with the best available facilities in the countries we visit, some of these tours may not have amenities such as air-conditioning and toilets on buses. The Navigator App's free text chat feature works great as long as every person you want to communicate with has the app installedobviously smartphones or tablets are needed. A We will not charge document reissue fees for Express Docs. Ambulatory Accessible
Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. The Stream package allows for full WiFi access including video chat and streaming of music and movies. The premium plan covers everything from email to Skype, and offers the fastest possible connection. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Princess Cruises Most ships in the Princess Cruises fleet have upgraded MedallionNet internet capabilities. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the Web on their own phones and mobile devices while the ship is at sea, via a satellite. Boarding may be denied or fines may be levied against those guests without proper documentation. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. @ciabelle when onboard, there is a messaging facility on the Navigator app that is free to use. The rate is $US16.00 per minute and billing begins at the time specified. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. In case of emergency, Holland America will assist in filling prescriptions. Therefore, we kindly ask you not to visit your stateroom until an announcement that the staterooms are ready has been made via the Public Address system. I see the price list in the forum but nothing about what each package offers. Cigarettes may also be subject to a tax imposed by state and local authorities. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests 21 years and older may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Staterooms EE3396, EE3391, HH3431, HH3430, E2702, L2700, J2555, J2554, G2500, FF1964, FF1955, G1807, G1806 are ambulatory accessible. Your provider's roaming charges will apply. Please print this page and give it to whomever you wish for dialing instructions. Canned or bottled beverages, including water, carbonated mineral water, and soft drinks. All personal devices can be used to connect to the ship's Wi-Fi services. We conducted extensive research with experienced cruisers and travel partners to understand what they find most valuable when purchasing a cruise and the results overwhelmingly pointed toward one simple fare that included our top amenities, said Gus Antorcha, president of Holland America Line. Shirts/cover-ups and footwear are always required indoors. We took our first cruise vacation together 13 years ago and have been hooked ever since. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. If you do not want to use a credit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day (applies to all guests 18 years of age and over). Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. No additional deposits will be due until final payment. This allows access to streaming sites, like YouTube, Netflix, etc. Unlimited Wi-Fi Package 1 device is $25.50/day when purchased prior to your cruise. All of our crew are appraised by a senior officer at the end of each sailing assignment. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. Our cruise Wi-Fi plans and internet packages allow you to stay connected at sea throughout your cruise vacation. Fully Accessible
On the last night of your cruise you will need to place your baggage outside your cabin before you retire. It begins with the design and equipping of our ships. For details regarding the Journey luggage program, please refer to the Alaska Land + Sea Journey tips document available at the Online Check-In start page. Promotional credits are non-refundable. With this in mind, the following emergency phone numbers are available for your use. Please note, lift equipped transportation within the United States may be arranged without additional costs. Please review your itinerary and verify your specific travel requirements. Supports audio/video calling and streaming where coverage allows. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. You will receive a reduced deposit, Onboard Spending Credit up to $400 USD per person and the best available rates. A Holland America Line has gone voucher-less for most services. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. Outbound calling rates are posted near your cabin telephone and will be billed to your on-board account. Select All to print all pages. Guests from Puerto Rico either need to present a WHTI-compliant document or a government-issued photo identification with a validated birth certificate issued after July 1, 2010. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions. Get expert advice, insider tips and more. We have a safety culture throughout our organization, both on our ships and within our Seattle, Washington headquarters. Menu items from the daily menu are also available in half portions upon request. Guests using oxygen cylinders orundergoing hemo dialysis are permitted on voyages with standard protocols. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Yes. Photo Credit: Solarisys / Shutterstock.com. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. Each Holland America Line vessel offers wireless access throughout the ship. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Holland America Line does not discriminate against individuals on the basis of disability. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. Please fill out the form and return it to the Front Office as soon as possible. Bidis - essentially flavored cigarettes - are not generally permitted entry. But short of having DH log in with my Navigator credentials on his Navigator app, he could not get on. A familiarization tour of the vessel upon arrival. Flight search options include choice of round trip or one way travel, economy or premium classes, maximum number of stops, airline, and layovers en route if desired. Whether it is to check in on family back home, post on social media, or reply to some work emails, most cruisers do purchase some form of a WiFi package on a cruise. Ambulatory Accessible
source:https://www.hollandamerica.com/en_US/faq.shipboard-life.can-i-use-the-internet-mobile-phones-or-webcams-on-board.html. Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. Changes to the air booking may require cancellation and rebooking of flights at the current available rate. The policy applies to all Holland America Line voyages. as well as if you need to use a VPN to access your email. Each year between 20-50 percent of international travelers, an estimated 10 million persons, develop diarrhea. Bed can be converted upon request to 2 twins if full compliance is not needed. The Unlimited package costs $199 for a 6-9 day voyage and $299 for a 10-14 day voyage. This sale from Holland America Line includes the following: Cruise deposits only $25 per person. With the introduction of content-based plans guests no longer have to worry about running out of minutes or megabytes they can use their device to access included sites all day. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Internet and Wi-Fi: All Holland America ships have internet cafes. Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Payment is due at time of purchase and is non-refundable.
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